Privacy Policy

Alan Curtis Design (“we,” “us,” or “our”) operates the www.alancurtis.co.uk website (the “Service”).

As the Data Controller, I, Alan Curtis, am responsible for the collection and protection of your personal data. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and explains the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service and providing consent where prompted, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

1. Information We Collect

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

• Personal Data: While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). This may include, but is not limited to:

  • Email address

  • First name and last name

  • Phone number

  • Address, State, Province, ZIP/Postal code, City

  • Information related to your e-commerce purchases, such as order history and payment details (though we do not store full credit card information).

• Usage Data: We may also collect information about how the Service is accessed and used (“Usage Data”). This Usage Data may include your computer’s Internet Protocol address (e.g., IP address), browser type and version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

• Tracking & Cookies Data: We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

  • Examples of Cookies we use: Session Cookies, Preference Cookies, Security Cookies.

2. How We Use Your Information

Alan Curtis Design uses the collected data for various purposes:

• To provide and maintain the Service and to process your e-commerce orders.

• To notify you about changes to our Service.

• To allow you to participate in interactive features of our Service when you choose to do so.

• To provide customer care and support.

• To provide analysis or valuable information so that we can improve the Service.

• To monitor the usage of the Service.

• To detect, prevent and address technical issues.

• To fulfill any other purpose for which you provide it.

• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.

• To provide you with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.

3. Data Storage & Security

The security of your data is important to us. Your data is stored on a secure server located in the UK and managed by our hosting provider, https://www.google.com/search?q=Webhosting.uk.com. While we strive to use commercially acceptable means to protect your Personal Data, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee its absolute security.

We retain e-commerce data for a period necessary to fulfill orders and provide customer service. Data submitted via contact forms is retained for a period of up to [insert time period, e.g., 6 months] to follow up on inquiries, after which it is deleted or anonymized. You can request the deletion of your data at any time.

4. Data Collection Across Platforms & Environments

This privacy policy covers data collected and processed through our website. We also maintain an active presence on TikTok, Instagram, Facebook, and LinkedIn.

• We use these platforms for marketing, advertising, and to engage with our community. When you interact with our pages or advertisements on these platforms, the platforms themselves collect and process your data according to their own privacy policies.

• To link customer experience across platforms, we may use tracking tools provided by these platforms, such as the Meta Pixel and LinkedIn Insight Tag. These tools help us understand user behavior, measure the effectiveness of our advertising, and create targeted campaigns.

• All data we collect and retain from these platforms, such as messages or information you voluntarily provide, is handled in accordance with this privacy policy.

5. Advertising & Third-Party Service Providers

• Who Runs the Ads? We manage our ad campaigns in-house, using the advertising tools provided by social media platforms like Meta (for Facebook and Instagram) and LinkedIn.

• We may employ third-party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

6. Your Data Protection Rights

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Alan Curtis Design aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

• The right to access, update, or to delete the information we have on you.

• The right of rectification.

• The right to object.

• The right of restriction.

• The right to data portability.

• The right to withdraw consent.

Please note that we may ask you to verify your identity before responding to such requests. You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data.

7. Links to Other Sites

Our Service may contain links to other sites that are not operated by us. We strongly advise you to review the Privacy Policy of every site you visit.

8. Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under 18.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “last updated” date at the top of this document.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: hello@alancurtis.co.uk

• By visiting this page on our website: www.alancurtis.co.uk/contact